COVID-19 Policy/Procedures Update

Schott Associates Eye Care reopening offices.

With the CDC now having rescinded their recommendation to postpone routine care and Gov. Wolf announcing our region going to the yellow phase of the commonwealth’s reopening plan on May 8th, I am proud to announce Schott Associates Eye Care has reopened our offices to service your routine and elective eye care needs.

The changes patients can expect when at our facilities are:

• Patients are to call the office on a cell phone to notify the staff they have arrived.  The staff will try to collect insurance and exam pertinent information over the phone and will be instructed to perform a quick screening for COVID-19 symptoms.
• When first entering our facilities, patients will be provided a mask to wear (if they do not bring their own), guided to a sink and instructed to wash their hands for 20 seconds.  They will then be taken to the exam room for evaluation.
• After trying on a frame, patients are asked not to place frames back on the displays themselves.  We will have collection bins available.  Place the frame in the collection bin to be disinfected before we replace our merchandise back on our displays.

Other precautions we will have in place include enhanced pre and post-exam facility cleaning procedures as well as in-office contact tracing to assist health officials to identify exposed individuals should we be informed that one of our patients has tested positive for COVID-19.

I would like to thank everyone for their patience and understanding as we attempt to work around the current global pandemic.  With these new policies in place, I estimate we will reduce the risk of infection in our facilities to less than one percent.  As such, I am confident we can return servicing the needs of our patients in a safe and effective manner.

Finally, since this will continue to be a fluid situation we have set up a business Facebook page to facilitate patient communications.  Please find and like our page or refer to our website to stay up to date changes and offers as we navigate the uncharted waters of the COVID-19 pandemic.

Sincerely,

Daniel Schott, OD